Review

As per the audit conducted on 01/11/2022, two observations have been raised, including:

Observation 1: The Procedure should reference the 'People Register' within MyQuality. (Done @09/11/2022)

Observation 2: The referenced organisation chart and job descriptions are not available for review. (Done @17/02/2023)

Consultant Corrective Actions:

Observation 1 Corrective action:

• Change reference from 'Organisation Register' to 'People Register' in the procedure (DONE @09/11/2022)

Observation 2 Corrective action: 

• create simple job descriptions (2/3 bullet points) for the Hub Master & System Consultant, and insert these either
  • in the Manual or
  • within the People Register or
  • as an annex to the People, Resource, Organisation Procedure (easiest perhaps?)
• create simple organisation chart linking the HubMaster & External Consultant, and create this as a new document, insert into the manual under relevant section, or as an annex to the Procedure (easiest option aswell?)
• Ammend Procedure to reflect the above changes as decided.

(UPDATE @17/02/2023: The Organisation chart and Job Descriptions have now been annexed to the Procedure, as attached in the image below)

Effectiveness of Corrective Actions:

The procedure now reflects the organisation chart and job descriptions, providing more detailing on the MyQ organisation structure. Action is effective and may be closed.