BOOKS

John Mason's Plain Text is in the title and for good reason. When speaking all things certification, he speaks (well, types) quite plainly. No rocket science, no dark art, just plain text.  The book has three parts and is a collection of blogs and thoughts gleaned over the last 20 years.  John proposes to talk with you, not at you. And yes, the book talks nothing but quality certification. Why? Mostly because he really likes quality.  So come along, hear about his certification experiences. It will change your quality certification outcomes.

Quality Management Systems.  The second book in John Mason's Plain Text series. This book focuses on the quality management system itself. It has three parts exploring how, what, when of the development, implementation and ultimately the certification of a simple quality management system.